Shipping policy
Last Updated: August 2026
At Homingo, we're committed to delivering your orders as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing may take slightly longer.
Delivery Time
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Locations in India: 5–10 business days
- Remote Areas: 7–14 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders.
- Shipping charges (if applicable) will be displayed during checkout.
Order Tracking
Once your order is shipped, you'll receive a confirmation email or SMS with a tracking number. You can use it to monitor your shipment.
Delayed Deliveries
While we strive to deliver on time, occasional delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays
- High order volumes
We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address is accurate before placing your order.
Homingo is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or the expected delivery date).
We'll work with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: homingostore@gmail.com
Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM IST